Introduction

At Alreefai, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our site, we collect the following types of information:

  • Personal Information: When you make a purchase, we collect information necessary to complete the transaction, such as your name, billing and shipping address, email address, and phone number.
  • Payment Information: Payment details like credit card numbers are processed through secure payment gateways. We do not store your full payment information on our servers.
  • Device Information: We automatically collect data about your device, including your IP address, web browser, time zone, and some of the cookies installed on your device.
  • Order Information: When you make a purchase or attempt to make a purchase, we collect details of the products and services you have selected.

2. How We Use Your Information

We use your information in various ways to provide and improve our services:

  • To process and fulfill orders, including sending order confirmations, shipping details, and other related information.
  • To improve customer service by responding to your requests, feedback, and support needs.
  • To personalize your shopping experience, showing you products you might be interested in based on your browsing history.
  • To communicate with you regarding promotions, offers, and new products if you have opted to receive such communications.

3. Sharing Your Information

We may share your information with trusted third parties who help us operate our website and conduct our business, such as:

  • Service Providers: Payment processors, delivery companies, and email marketing providers.
  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Alreefai, our customers, or others.

4. Cookies and Tracking Technologies

Alreefai uses cookies to enhance your browsing experience. Cookies are small files that a site transfers to your device to retain certain information. We use cookies to:

  • Track site usage and improve our site’s functionality.
  • Remember your preferences and shopping cart details for future visits.
  • Show relevant advertisements on other websites through third-party advertising networks.

You can choose to disable cookies in your browser settings, but this may affect the functionality of our site.

5. Security of Your Information

We implement various security measures to maintain the safety of your personal information. Sensitive data, such as payment information, is encrypted and processed by our payment gateway providers. However, no internet transmission is completely secure, so we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access, update, or delete your data.
  • The right to object to or restrict certain types of data processing.
  • The right to withdraw your consent where we rely on consent for data processing.

To exercise these rights, please contact us at [contact email].

7. Retention of Information

We retain your information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it regularly.